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Dry Humor, Wet Biofilm: A DentalBuzz Look at Periodontal Desiccation Therapy

May 7, 2026 By Trish Walraven Leave a Comment

Sci Fi Hygienists destroying a biofilm creature

Every few years, dentistry finds a new way to fight periodontal disease, and every few years the dental community collectively narrow our eyes and says, “Okay, but does it actually work?”

Lately, desiccation therapy products like HybenX or PerioDT have been showing up in more periodontal conversations. Maybe a hygienist in your office came back from a seminar (thank you, Anne Guignon!) ready to dry out every periodontal pocket in sight. If you’re a patient, maybe you’re here because you want to learn more about “that new bacteria treatment thing” you saw online. Honestly, after dealing with enough stubborn 7-millimeter pockets, almost anything that sounds biologically plausible gets people’s attention these days.

Periodontal disease is perpetually frustrating. Deep pockets that can cause teeth to eventually fall out can improve beautifully in one patient and stubbornly linger in the next, despite thorough and frequent deep cleanings (scaling/root planing – SRP), excellent home care, and enough flossing guilt to power a small suburb. Dentistry has spent decades trying to find ways to improve outcomes beyond traditional SRP alone. We have tried local antibiotics, lasers, chlorhexidine chips, peroxide trays, antimicrobial rinses, photodynamic therapy, probiotics, and approximately seven bajillion products containing the words “biofilm disruption”. Now we are drying it out.

At first glance, desiccation therapy sounds slightly dramatic, like something involving tiny industrial fans under the gums, or terror-inducing like a classified bioweapon designed to remove every trace of moisture from human tissue. In reality, products like HybenX and PerioDT are chemical desiccants placed into periodontal pockets before or during SRP. Instead of functioning like antibiotics, they work by dehydrating and disrupting the biofilm matrix itself.

This is interesting, because biofilm is not just bacteria sitting politely on the tooth surface waiting to be removed easily with a daily brushing. It is an organized, sticky protective environment that allows pathogens to thrive while resisting both the body’s immune response and our increasingly creative attempts to evict them.

Desiccation therapy basically attempts to collapse the slime layer so instrumentation can work more effectively afterward. And that is probably why so many hygienists are paying attention. It feels mechanically logical. There’s less of “kill all the bacteria” and more focus on making the neighborhood unlivable.

That also separates it from many of the periodontal adjuncts we have relied on for the last twenty years. Arestin and other localized antibiotics attempt to suppress bacterial growth directly after SRP. Perio Protect approaches the problem from home, asking patients to wear peroxide trays daily over time. Lasers promise bacterial reduction with varying levels of scientific enthusiasm depending on who is presenting the lecture and how expensive the laser was.

Desiccation therapy lands somewhere in the middle. No expensive equipment. No prolonged antibiotic exposure. No hoping patients suddenly develop Olympic-level compliance with home care routines. And that last part matters more than we like to admit.

Perio Protect can work very well for motivated patients, but every hygienist reading this has heard patients swear they’re cleaning their teeth well while staring directly at enough interproximal bleeding to suggest otherwise. Compliance has always been the weak spot in periodontal therapy. The most exquisitely engineered home-care system in the world still depends on a human being deciding to use it consistently after dinner when they are tired and watching Netflix. Desiccation therapy removes that uncertainty. The treatment happens chairside, under clinician control, during the appointment itself.

That does not mean that desiccation therapy is magic.

The research so far is promising, but not definitive. Studies have shown improvements in bleeding reduction and pocket depth when desiccation therapy is used alongside SRP, particularly in deeper or inflamed sites. At the same time, the evidence base is still fairly young. Long-term data is limited, protocols vary, and we are nowhere near the point of calling this standard therapy for every periodontal patient walking through the door. Which is probably exactly where reasonable clinicians should land right now: we should be interested, but not hypnotized.

Desiccant in gingiva

There is also the small matter that these products are not nearly as gentle as some marketing language might imply. The SDS sheets for HybenX and similar products contain repeated warnings about corrosive effects, tissue irritation, and careful handling due to their sulfuric acid and sulfonated phenolic chemistry. This is not simply another tooth gel. Used appropriately, desiccation therapy appears safe and effective as an adjunctive treatment. Used carelessly, it is still a highly acidic chemical agent being placed into inflamed tissue.

That nuance is important because dentistry sometimes struggles to occupy the middle ground between cynicism and infomercial. Every new periodontal adjunct gets treated either like a revolution or a scam, when the reality is usually much less exciting and far more useful.

Most periodontal therapies help a little. Some help certain patients a lot. None exempt us from the fundamentals. Good instrumentation still matters. Maintenance still matters. Smoking, diabetes, xerostomia, stress, medications, and home care still matter. Biofilm remains deeply unimpressed by marketing campaigns and dramatic product names.

Still, desiccation therapy may end up carving out a meaningful place in periodontal care because it approaches the problem differently. Not by adding another antibiotic to the mix, but by disrupting the physical environment that allows pathogenic biofilm to organize itself in the first place.

And honestly, after decades of trying to chemically negotiate with bacteria, there is something deeply satisfying about simply drying out the sleazy slime condo and telling the whole microbial neighborhood to move out.

Congratulations to the bacteria on losing their security deposit.

_____________________________________

Trish Walraven, RDH, BSDH is a dental hygienist, writer, and curious observer of the strange relationship between science, marketing, and what actually happens in periodontal pockets.

____________________________________

Resources

Isola G, Matarese G, Williams RC, et al.
The effects of a desiccant agent in the treatment of chronic periodontitis: a randomized, controlled clinical trial. Clinical Oral Investigations. 2018;22(2):791-800.

One of the better-known studies evaluating desiccation therapy alongside scaling and root planing, showing improvements in clinical and inflammatory outcomes.
https://info.youngspecialties.com/periodt-clinical-study-isola

American Dental Association
Evidence-Based Clinical Practice Guideline on the Nonsurgical Treatment of Chronic Periodontitis by Scaling and Root Planing with or without Adjuncts.
A helpful overview of where adjunctive therapies fit into periodontal care and why SRP remains the foundation of treatment.
https://www.ada.org/resources/research/science/evidence-based-dental-research/nonsurgical-treatment-of-periodontitis-guideline

Vyas T, Bhatt T, Kumar V, et al.
A Local Desiccant Antimicrobial Agent as an Alternative to Adjunctive Antimicrobials in Periodontal Therapy.
A review discussing desiccation therapy, biofilm disruption, and the broader shift away from relying exclusively on antibiotic-based periodontal adjuncts.
https://pmc.ncbi.nlm.nih.gov/articles/PMC10044681/

________

Have you tried desiccation therapy in your practice, or had it recommended as a patient? We would genuinely love to hear what you are seeing in real-world periodontal treatment, so jump into the comments below.

Filed Under: Dental Debates, Featured, Operative Dentistry, Products, Research Tagged With: Biofilm, dental hygiene, Dental Technology, Desiccation Therapy, Gum Disease, HybenX, Non-Surgical Periodontal Therapy, Oral-Systemic Health, Perio Protect, periodontal disease, periodontics, preventive dentistry, Scaling and Root Planing, SRP

Are affordable online nightguards any good?

April 17, 2026 By Trish Walraven 2 Comments

As someone who has been a dental hygienist for over 30 years, and who has personally worn through a drawerful of nightguards, I feel a bit qualified to get a little judgy about whether a nightguard that bypasses the dental office has any real value, is safe to wear, and is actually a reasonable alternative.


How did this even catch my attention?

If you’re like me, your social media eventually figures out what you do for a living and starts targeting you accordingly. A few months ago, mine decided I needed a new nightguard. And honestly, at this point in my life, the algorithm was not entirely wrong.

When I was fresh out of college, the first dentist I worked for pointed out that I had significant wear on the incisals of my canines, especially. I believe his exact sentiment was that what he was seeing was not the teeth of a typical 23-year-old. More like someone in their 40s. Ouch, my vanity did not like that.

That was enough for me to realize I did not want to arrive at my later years with a flat, worn smile with no personality, and a profile where my nose and chin were closing in on each other. So I had my first impressions taken and a lab-made nightguard fabricated, and I have worn one ever since. One of the perks of working in a dental office is that you usually only pay lab fees for appliances like this, which means I have had access to high-quality dental appliances at very good prices for decades.

Fast forward to now. While I’m still a licensed dental hygienist, I am not currently working chairside, which means those perks are gone. So when I started seeing those ads for online custom nightguards, I started clicking on a few.

I ended up at JS Dental Lab (https://jsdentallab.com/) after deciding that theirs seemed the friendliest company to investigate. When I reached out and explained that I write for DentalBuzz, the owner offered me a complimentary nightguard so I could review it. Even though my device was delivered to me at no cost, I went through the same process to get it that any patient would.

Their website walks you through a decision tree to select your guard. Because I am a heavy bruxer, I picked the most badass option they had, which was their Premium 3D 4mm Hard Shield. And when it arrived, my first thought was… this is pretty dainty. Especially compared to the majority of the nightguards I have had in the past. The fit was also different in that there was a higher coverage depth, so the online nightguard covers more of the facial (front) of the teeth.

Why online nightguards might be thinner

This is where it gets important. Online labs have to be conservative. They are not seeing you in person. They are not checking your bite or making adjustments chairside. So they cannot risk making something too thick or too aggressive. If they did, the nightguard then technically becomes a splint, which is a medical device that could cause real problems like:

  • teeth shifting
  • supereruption
  • bite changes
  • TMJ issues

So yes, the online nightguard is thinner than the dentist’s splint in the top image. Noticeably thinner. But that is intentional. They are trying to give you something to grind on without creating new problems. An in-office nightguard is part of a process. It gets checked, adjusted, and followed up on. An online nightguard is a finished product that shows up in the mail and is not as easy to fine tune.

The Biggest Challenge: Taking your own impressions

Here is the part that matters the most: taking your own impressions is hard. Even for me. I spent years making whitening trays for patients. I was very comfortable with alginate. Give me a tray and some pink goo and I was happy all day. I loved pouring the models, waiting until the tray material melted enough to quickly suck it down over the plaster.

This is not that.

The silicone putty they send for you to mix together is different, and getting a clean, accurate impression on yourself is a completely different experience than doing it on a patient, especially if you slobber a lot. In my opinion, JS Dental Lab does everything right on their end:

  • multiple tray sizes
  • extra silicone putty in case you mess up
  • clear instructions
  • no-cost remakes if needed

But still. It took me a few tries to get it right. And that is the biggest limitation of this whole model. Everything depends on the impression.

We have already seen what happens when dentistry tries to go fully remote. Remember all the marketing a few years ago with “do it yourself” orthodontics? SmileDirectClub started with a lot of promise and ended up being a lesson in what happens when business scales faster than clinical oversight. Whoo boy. If you’re up for a little side quest, DentalBuzz originally began snarking about SmileDirectClub in 2014, where you can check up on the latest update that includes a newly posted video documenting their demise.

Now, nightguards are not changing your teeth. They are much lower risk. But the same basic truth applies. Dentistry works best when someone is actually looking at your mouth.

So… Are They Any Good?

Yes. With caveats.

I would recommend an online nightguard if:

  • cost is a concern
  • you just need protection from grinding
  • you are willing to deal with the impression process
  • you understand it may not last as long

JS Dental Lab, specifically, does a really good job with:

  • overall customer service
  • remakes and adjustments
  • covering shipping both ways
  • using materials that are comparable to what you get in a dental office

When it comes to the actual nightguard I received from JS Dental Lab, I don’t have anything to criticize about its quality. The acrylic looks and feels identical to every dentist-made appliance I’ve had over the years. It’s comfortable, stays in all night, and comes out easily in the morning, which is really all I need it to do. And I will say, the case is a nice upgrade. Sleek, silicone-lined, magnetic close. A noticeable step up from the usual retainer cases that dental offices buy in bulk.

You should go to a dentist instead if:

  • you have any pain at all
  • you suspect TMJ issues
  • you want something that will last longer
  • you gag easily
  • you do not want to deal with impressions

The digital scan alone is a huge advantage.

For dental professionals: what do you tell your patients?

Because they are going to ask.

Here’s the answer I’d give:

If a patient with bruxism just needs something to keep them from grinding their teeth down into a flat plane, an online nightguard is a perfectly reasonable option. Especially if cost is the thing standing between them and doing nothing at all.

If there’s pain, joint issues, headaches, bite changes, or anything even hinting at TMJ disorders, they need to stay in the dental office. Full stop. If they want something thicker, longer-lasting, and actually adjusted to their bite, that’s also a dental office situation.

But if it’s truly a choice between some protection vs no protection, I’m picking protection every time.

And one last thing, because it always comes back to this: aesthetics, the quiet fear of aging too soon, and the weight we carry around how our faces change over time.

Bruxism slowly files our teeth down, which quietly steals a little vertical dimension over time. And when that space goes missing, the lower face doesn’t just shrug it off. It settles. Compresses. Gets a little… creased.

Right where your lipstick betrays you by bleeding into those little cracks.

I’m not saying a nightguard is the new anti-aging miracle. I am saying that keeping a little height between our teeth over the years seems to work in our favor.

All these years in, I like my odds.


Trish Walraven, BSDH, RDH is a dental hygienist with a lifelong habit of taking her stress out on her teeth at night. She figured she’d go ahead and offer closeup photographic evidence after deciding that, for someone approaching her sixth decade, it could be worse.


References & Further Reading

  • JS Dental Lab Website: https://jsdentallab.com/
  • Occlusal splints and bruxism management (ScienceDirect review Comprehensive review of how nightguards (occlusal splints) are used to reduce tooth wear, muscle activity, and protect the dentition.
  • Clinical overview of occlusal splints and TMD treatment Explains how nightguards are used for bruxism, TMJ disorders, and stabilization of the bite, including their role in maintaining vertical dimension.
  • How occlusal splints protect teeth and reduce grinding damage General clinical explanation of how nightguards act as a protective barrier and reduce symptoms like jaw pain and headaches.
  • Unintended bite changes associated with nightguard use (BDJ review) Discussion of how poorly designed or unmonitored appliances can lead to occlusal changes, reinforcing the value of professional oversight.
  • Digital vs traditional splints and fit accuracy (clinical study) Shows how digitally fabricated appliances can improve fit and consistency, supporting the advantage of in-office scanning.
  • Effects of occlusal splints on vertical dimension and muscle activity Demonstrates that splints can increase vertical dimension and reduce muscle hyperactivity, which is directly related to both function and facial structure.

Filed Under: Featured, Preventive Care, Products Tagged With: affordable dental care, bite protection, bruxism, custom nightguard, dental appliances, dental hygiene, dental impressions, dental nightguards, DIY dental, enamel wear, night guard, occlusal splint, online nightguards, patient education, preventive dentistry, sleep dentistry, teeth grinding, temporomandibular disorder, TMJ, tooth wear

Off-Label and Totally Legal: What the FDA Won’t Say About Fluoride Varnish & SDF

May 29, 2025 By Trish Walraven Leave a Comment

Fluoride Varnish and Silver Diamine Fluoride (SDF)

 

 

Let’s play a little game. Imagine your fluoride varnish brush could talk. You pick it up, ready to slather it across the facial and lingual surfaces of your patient’s teeth, and it whispers:

Psst… I’m only here for sensitivity.”

Excuse me? We both know that’s not the real reason you’re using it. You’re using it to prevent cavities. So why the double life?

Not-So-Secret Agents: Fluoride Varnish & SDF

If you work in dentistry, you know there are two magical fluids we love using to fight decay without breaking out the drill: fluoride varnish and silver diamine fluoride (SDF).

But here’s the kicker: neither is FDA-approved for the thing we all use them for – you know, the actual preventing or arresting of cavities. They’ve got their little badges that say, “I’m here to reduce sensitivity,” and that’s it. It’s like hiring a security guard to scare off pigeons and they stop a bank robbery instead. Not exactly their “official” job, but they’re killing it nonetheless.

So… are we doing dentistry wrong?

Not at all. This is what the grown-up version of medicine looks like: off-label use. That means we, as clinicians, are allowed to use products in ways that aren’t specifically written on the packaging, as long as there’s good science behind it and we’re not just winging it with snake oil and hope.

Fluoride varnish has been used off-label for decades to prevent caries. Every major dental organization (ADA, AAPD, CDC) backs it. It’s reimbursed by Medicaid for that purpose in many states. Even pediatricians – outside of a dental setting – are authorized to apply fluoride to children’s teeth under certain medical guidelines. But the label? Still just for hypersensitivity.

Silver diamine fluoride (SDF) – same deal. It got FDA clearance in 2014 for sensitivity. But its real superpower is stopping decay in its tracks. You paint it on a mushy lesion and – bam! – it freezes like Elsa just sang at it. Black, hard, ugly-but-healthy decay. Not glamorous, but incredibly effective, especially for kiddos, elders, and patients who can’t tolerate traditional treatment.

Why not just change the label?

Here’s the not-so-fun part: getting a new FDA indication is expensive. Like, “we could build a small dental school for this money” expensive. Most of the companies that make fluoride varnish and SDF are not Big Pharma. They’re more like Little-To-Medium-Sized Dental Supply. If their product is already being widely used and endorsed for the off-label thing? Why spend millions for a gold sticker that says “Approved”?

Also, if it ain’t broke (and no one’s getting sued), they’re not fixing it.

The ethics and the eyebrow raises

Now, I’m not saying you shouldn’t know what’s on-label and what’s not. It matters. Patients deserve transparency, and we owe it to them to explain why their kid’s teeth are turning black (SDF, looking at you) or why we’re applying fluoride varnish after a cleaning even though they don’t have “sensitive teeth.”

The next time you brush on that fluoride varnish or dab a bit of SDF, give a little nod to its secret identity. Off-label? Definitely. Totally legal? You bet. Cavity-fighting? That’s the plot twist they didn’t print on the package.

TL;DR for your patients (and curious colleagues)

  • Fluoride varnish: FDA says it’s for sensitivity. We use it for cavities.
  • SDF: FDA says it’s for sensitivity. We use it to stop decay cold.
  • Both are off-label for caries, but not off-limits.
  • Science is on our side.
  • No one’s getting arrested. (Except maybe the cavities.)

What’s your take? Are we stretching the label, or just catching up to the science? Will this be one more talking point for those on the anti-fluoride side? Share your thoughts in the comments. 

References

  1. FDA 510(k) Summary for Advantage Arrest (SDF): FDA Clearance Database
  2. ADA Clinical Practice Guidelines for SDF: ADA.org
  3. ADA Topical Fluoride Guidelines: ADA.org
  4. CDC’s Take on Fluoride Varnish: CDC.gov
  5. AAPD Policy on Fluoride Therapy: AAPD.org

Filed Under: Dental Debates, Featured, Operative Dentistry, Preventive Care, Products Tagged With: American Dental Association, cavity prevention, dental controversy, dental hygiene, evidence-based dentistry, FDA approval, fluoride debate, fluoride safety, fluoride varnish, off-label use, preventive dentistry, SDF, silver diamine fluoride

Dentists Rejoice over the Leica Camera Tariffs

May 5, 2025 By DentalBuzz Staff 1 Comment

Distracted Dentist using patient’s nose as a fulcrum to capture foot shot

There’s a strange, bougie scent in the air. It smells like high-end modular furniture, fine leather, and the vague aroma of eugenol. That’s right – it’s the company’s 100th anniversary, here in Leica Land, where a digital rangefinder costs more than an operatory chair, and yet somehow, can’t even help identify dental decay.

Strap on the laughing gas, because we’re about to dig into an elite camera company’s favorite stereotype:

“Only rich dentists shoot with Leicas.”

But here’s the paradox no one talks about: the Leica M11 is completely useless inside an actual mouth. Let that sink in. A $9,000+ camera that can capture the soul of a Parisian alley at dusk… but couldn’t diagnose a fractured molar if its red dot depended on it.

The Red Dot of Irony 🔴
Ah, Leica. The brand that makes grown humans weep with joy over manual focus rings and brass top plates. The M11 is their crown jewel:

  • 60MP BSI CMOS Sensor
  • ISO range wide enough to photograph your regrets
  • And a shutter sound that’s smoother than a freshly polished zirconia crown

But let’s get one thing straight: the Leica M11 is not an intraoral camera. It’s a pricey piece of dental cosplay gear – perfect for the dentist who wants to look like they know photography while they’re in between hygiene checks, but who’s still using a cheapie USB scope to document someone’s smile transformation.

Let’s compare:

FeatureLeica M11Actual Intraoral Camera
AutofocusManual only. Good luck.Yes, like a normal person.
Ergonomics for tight spacesBrick with a strapDesigned for mouths
LightingBring your own flash, dentist broBuilt-in LED lighting
Usable in dentistryLOLYes

“But It’s for the Experience!” – Every Leica Owner, Defensively
Leica owners swear it’s not about specs – it’s about soulful craftsmanship. Right. And dentists don’t care about teeth and their patients’ health – they just crave the existential thrill of the thought that any moment, those sharp canines and incisors will snap shut on their fingers. But go off, Dr. Moneybags. Slap a Summilux 50mm on that beast and try to explain to your patient why you need 60 megapixels of their uvula.

There’s a strange prestige economy among certain dentists that are part of the “egosystem” – if you can’t flex on your peers at a CE conference, what’s even the point of doing restorative dentistry? And nothing says, “I’ve moved past Nikon peasantry,” like wearing a Leica around your neck that hasn’t taken a single clinical shot.

Memo to Leica: Deny the Dentist – We Dare You
You know what’s worse than being the punchline? Desperately trying to look above it while still cashing in. Leica, we see you. Sitting pretty on your walnut display boxes, polishing brass knobs while pretending you’re too dignified to acknowledge that your M11 is the camera of choice for the Clinically Bored™.

You’ve never corrected the meme. Never addressed the elephant in the operatory. You’ve said nothing – because deep down, you like that people believe your rangefinders are purchased in bulk by dental practitioners who needed a tax write-off after buying a Cybertruck.

Let’s call it what it is: Leica doesn’t mind being the Rolex of cameras, even if it means being synonymous with nitrous oxide and Fridays off. They’ve embraced the aesthetic of minimalist elegance, hand-crafted precision… and thinly veiled financial overcompensation. And the US tariffs this year are not an obstacle – they simply add one more level of exclusivity. Happy 100th to you, too, old sport.

You could have released an affordable, beginner-friendly model for struggling photojournalists. You could have doubled down on legacy users, street photographers, and war correspondents.

But no – you released the Leica M11-P (Practitioner) with a sapphire screen and 256 GB internal memory, like a camera version of a platinum dental grill. And let’s not even talk about the black paint edition. You don’t fight the dentist stereotype, Leica, because you’re secretly flattered by it. And that’s the saddest part of all.

Final Thoughts: Come for the Myth, Stay for the Copium
So here’s to the Leica M11: a camera of unmatched engineering, wielded by a person who just permanently seated your new dental crown and now wants to show you a “soft” (slightly blurry) slideshow from their vacation in Milan – shot wide open at f/1.4, obviously. Let the myth live on, because Leica certainly isn’t killing it. In fact, they’re minting it. Every time a new model drops, another dentist gets their wings (and a new leather strap).

No shame in owning an M11 – unless you’re actively trying not to look like a dentist with a midlife crisis in JPEG format, because apparently RAW only exists when necrotizing gingivitis is present. Either way, congrats on reaching the final form of dentistcore.

Filed Under: Humor, Products, Technology Tagged With: dental parody, dental photography, Leica anniversary, Leica fanboy roast, Leica for dentists, Leica M11 flex culture, Leica M11 review, Leica overpriced, Leica satire, Leica US tariffs, luxury camera roast, rich dentist camera meme

It’s not OK for your dental practice to use free cloud-based communication

June 10, 2021 By DentalBuzz Staff 2 Comments

Free Versions are not HIPAA Compliant

It was nice – the way that the HIPAA police looked the other way as we all figured out how to take care of each other during the worst of 2020 – but now that we’re over that hump, emergency usage is no longer an acceptable excuse for a security breach or a privacy violation.

Before you begin defending the use of cloud-based messaging in your office by explaining that you never share protected health information (PHI) there, or that you have other security measures in place to protect you from malware, or hope that the regulations only apply to large organizations and not small practices, know that there is one rule that is hard and fast when it comes to using communication tools in healthcare:

Only Paid Versions are HIPAA compliant.

This is because free versions do not include something called a Business Associate Agreement (BAA). A signed BAA is required in order for cloud-based systems to be HIPAA compliant. It’s not as though you’ll ever need to exercise an audit, but if one becomes necessary, this is the safeguard in place to allow you to have the ability to prove that a program such as Slack or Microsoft Teams was not the source of the privacy breach. Here’s the thing: even if you’ve never shared sensitive patient information on any platform, it doesn’t matter if you can’t prove it!

And that right there is the crux of the matter. While you may think this threat is a flaming fear spear, remember, data has value, and there are those out there who seek it out in order to further enrich themselves. We all have an obligation to follow the recommendations set for us professionally. After all, you’re a patient, too. Maybe not always where you work, but if you have a body, somewhere you’re a patient in an office’s system, and as such, you’d like to know that the practices you visit are managing all of their privacy matters correctly. If they’re no being careful with something simple like communications, it makes you wonder where else they’re making mistakes.

While this is not a comprehensive list, these are the most common communication platforms that dental practices (and healthcare practices in general!) may encounter when they’re looking for a way to collaborate with their team members, along with the current pricing that users should expect to pay in order to safely utilize the software anywhere in their business.

As you can see, it starts to get expensive, very quickly, if you’re dead set on using one of these platforms. They don’t even do a good job of getting the right person’s attention at the right time, especially if people in the office don’t just sit at one computer all day. You can get so much more for your money once you accept that healthcare businesses must have a paid subscription to use cloud-based communication. It’s just a matter of doing a simple Google search to find many other solutions more tailored to dentistry, at a lower cost per year, per user, per month, whatever. Making do with the programs above means that you end up paying for things that most team members aren’t even using, like Microsoft Word, or screen sharing, or video conferencing.

In case you’re still confused, here’s the concise answer for each of the free versions of these platforms.

  1. Is Slack HIPAA compliant? No.
  2. Is Microsoft Teams HIPAA compliant? No.
  3. Is WhatsApp HIPAA compliant? Never.
  4. Is Skype HIPAA compliant? No.
  5. Is Google Chat HIPAA compliant? No.
  6. Is Zoom HIPAA compliant? No.

And for final clarification, you can become HIPAA compliant in the use of five out of six of these applications, but only once you’ve paid a subscription fee per user, disengaged any non-compliant third party integrations (so many rules!) and received a signed business associate agreement.

Otherwise, it’s time to look elsewhere.

Resources:

HHS.gov Business Associate Agreements: https://www.hhs.gov/hipaa/for-professionals/covered-entities/sample-business-associate-agreement-provisions/index.html

Slack Enterprise Grid for Healthcare (otherwise NOT HIPAA compliant): https://slack.com/resources/why-use-slack/hipaa-compliant-collaboration-with-slack and https://slack.com/help/articles/360020685594-Slack-and-HIPAA

Microsoft Teams for Healthcare: https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans

Zoom for Healthcare: https://zoom.us/healthcare

Filed Under: Featured, Practice Management, Products, Software Tagged With: cloud-based, communication, Compliance, dentistry, enterprise grid, Google Chat, HIPAA, microsoft 365, Microsoft Teams, Skype, Slack, WhatsApp, Zoom

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About

DentalBuzz explores rising trends in dentistry with its own slant. The speed at which new products and ideas enter the dental field can often outpace our ability to understand just exactly the direction in which we are heading. But somehow, by being a little less serious about dentistry and dental care, we might get closer to making sense of it all.

So yeah, a tongue-in-cheek pun would fit really nicely here, but that would be in bad taste. Never mind, it just happened anyways. Stop reading sidebars already and click on some content instead.

Recent Posts

  • Dry Humor, Wet Biofilm: A DentalBuzz Look at Periodontal Desiccation Therapy
  • Are affordable online nightguards any good?
  • CareCredit: The Easy Way Billionaire Banks Fill Cavities in Their Profits
  • Off-Label and Totally Legal: What the FDA Won’t Say About Fluoride Varnish & SDF
  • Dentists Rejoice over the Leica Camera Tariffs
  • It’s not OK for your dental practice to use free cloud-based communication
  • Patients ask, “Is it safe to go back to the dentist?”
  • Free “return to work guide” from the American Dental Association
  • Why COVID-19 increases your need for contactless payments
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